Privacy Policy

Home Advantage AI

Effective Date: 31 March 2025

Home Advantage AI (“we”, “us”, or “our”) is committed to protecting the privacy and security of visitors, users, and customers (“you”). This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our website, software, and services.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

• Name
• Business name
• Email address
• Phone number
• Account or inquiry details
• Any information submitted through contact forms, onboarding, or direct communication

b) Business & Operational Data

When using our software, we may process business-related information such as:

• Customer inquiries and messages
• Operational workflows
• Internal documentation provided by the business

This data is processed solely for the purpose of delivering our services.

c) Automatically Collected Information

We may collect limited technical data including:

• IP address
• Browser type
• Device information
• Pages visited and usage activity

This data is used for security, analytics, and performance optimization.

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2. How We Use Information

We use collected information to:

• Provide and operate our services
• Communicate with users and respond to inquiries
• Improve functionality and performance
• Maintain security and prevent misuse
• Comply with legal and regulatory obligations

We do not sell personal information.

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3. AI & Data Processing

Home Advantage AI provides AI-powered software tools for internal business use.

• Data processed by our systems is used only to deliver requested functionality.
• Each business’s data is logically separated.
• We do not use customer business data to train public or unrelated AI models.
• Access to data is restricted to authorized systems and personnel.

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4. Data Sharing & Disclosure

We may share information only in the following circumstances:

• With trusted service providers who assist in operating our platform (e.g. hosting, analytics), under confidentiality obligations
• To comply with applicable laws, regulations, or legal processes
• To protect the rights, property, or safety of Home Advantage AI or others

We do not share data for advertising or third-party marketing purposes.

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5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration.

While no system can be guaranteed 100% secure, we take data protection seriously and continuously improve our security practices.

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6. Data Retention

We retain personal and business information only for as long as necessary to:

• Provide our services
• Meet contractual obligations
• Comply with legal requirements

Data may be deleted or anonymized upon request, subject to legal and operational constraints.

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7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request correction or deletion
• Withdraw consent where applicable

Requests can be submitted using the contact information below.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

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10. Contact Information

For questions or privacy-related requests, contact:

Home Advantage AI
Email: info@homeadvantageai.com
Location: Canada